RESOURCES PAGE
We've put together this list to help NDIS participants, families, and carers in Sydney and across NSW find the right information and support. Whether you're just starting your NDIS journey or looking to connect with your local community, we hope something here helps.
🗂️ UNDERSTANDING THE NDIS
NDIS Official Website
The go-to source for everything NDIS — eligibility, how plans work, funding categories, and managing your supports. 🌐 ndis.gov.au | 📞 1800 800 110
NDIS Quality & Safeguards Commission
Handles complaints about NDIS providers and protects the rights of participants. If something doesn't feel right with a service, this is where to go. 🌐 ndiscommission.gov.au
We adhere to the NDIS Pricing Arrangements and Price Limits, which outline the amounts that can be charged for NDIS-funded supports and services. 🌐
https://www.ndis.gov.au/providers/pricing-and-payments/pricing/pricing-arrangements
Disability Gateway
A government-run portal that helps people with disability, families, and carers find the right services across Australia — covering housing, transport, employment, health, and more. 🌐 disabilitygateway.gov.au
MyCareSpace
Helps NDIS participants find available providers, understand their plans, and connect with support coordinators. Also has plain-language guides on funding and services. 🌐 mycarespace.com.au
📋 MANAGING YOUR PLAN
myNDIS App
The official app to view your NDIS plan, track spending, and manage your supports on the go. Available on iOS and Android. 🌐 ndis.gov.au/participants/using-your-plan/myplace-participant-portal
NDIS Booklets & Factsheets
Easy-to-read guides covering how to apply, create your plan, use your funding, and make changes. Available in multiple languages and Easy Read format. 🌐 ndis.gov.au/publications/booklets-and-factsheets
Carer Gateway
Free services and support for carers across Australia — including counselling, emergency respite, peer support, and practical help. If you support someone with a disability, this is for you. 🌐 carergateway.gov.au | 📞 1800 422 737
🏛️ ADVOCACY & RIGHTS (NSW & SYDNEY)
People With Disability Australia (PWDA)
Sydney-based national organisation providing individual advocacy, legal support, and systemic change for people with disability. Free and confidential. 🌐 pwd.org.au | 📞 1800 422 015
Disability Advocacy NSW
Supports people of all ages with any type of disability or mental illness to get fair treatment across government, health, education, transport, and legal matters in NSW. 🌐 da.org.au
ACTION for People with Disability
Covers northern Sydney and the Central Coast, providing individual advocacy and working to advance disability rights. 🌐 actionadvocacy.org.au | 📞 02 9449 5355
Council for Intellectual Disability (CID)
Led by people with intellectual disability, CID campaigns for rights, offers advocacy, and helps organisations become more accessible and inclusive. 🌐 cid.org.au | 📞 1800 424 065
Multicultural Disability Advocacy Association of NSW (MDAA)
Supports people from culturally and linguistically diverse backgrounds with disability across NSW. Offices in Sydney's Inner West, South East, and more. 🌐 mdaa.org.au | 📞 1800 629 072
Self Advocacy Sydney
Run by and for people with intellectual disability, this free service supports participants to become their own advocates and speak up for themselves. 🌐 sasinc.com.au
Australian Centre for Disability Law
Free legal advice and representation for people with disability in NSW covering discrimination, employment, access, and human rights. 🌐 disabilitylaw.org.au
💛 MENTAL HEALTH & WELLBEING SUPPORT
Lifeline
24/7 crisis support and suicide prevention. Free to call anytime. 📞 13 11 14 | 🌐 lifeline.org.au
Beyond Blue
Support for anxiety, depression, and mental health. Online chat, phone support, and a wide range of resources. 📞 1300 22 4636 | 🌐 beyondblue.org.au
SANE Australia
Mental health support, information, and online forums for people living with complex mental health issues. 📞 1800 187 263 | 🌐 sane.org
Mental Health Carers NSW
Free support, resources, and advocacy for carers of people living with mental health conditions and psychosocial disability in NSW. 🌐 mentalhealthcarersnsw.org | 📞 1800 777 175
Mental Health Line NSW
NSW Health's 24/7 mental health phone line connecting you to local mental health services and crisis support. 📞 1800 011 511
Kids Helpline
Free, private, and confidential phone and online counselling for children and young people aged 5 to 25. 📞 1800 551 800 | 🌐 kidshelpline.com.au
🚌 TRANSPORT & GETTING AROUND SYDNEY
NSW Companion Card
If you have a significant and permanent disability and need attendant care support to participate in community activities, the Companion Card gives your companion or carer free entry at participating venues and free travel on NSW public transport when they're with you. 🌐 nsw.gov.au/companion-card | 📞 1800 893 044
NSW Taxi Transport Subsidy Scheme (TTSS)
If you're unable to use public transport due to disability, you may be eligible for a 50% subsidy on taxi fares — up to $60 per journey. 🌐 transport.nsw.gov.au
Transport for NSW — Accessible Travel
Information on accessible buses, trains, ferries, and light rail across Sydney — including trip planning tools and assistance animal permits. 🌐 transportnsw.info/travel-info/ways-to-get-around/accessible-transport
VIP Travel Pass
Free travel on all NSW public transport for people who are severely vision impaired. 🌐 transport.nsw.gov.au
🏠 HOUSING & DAILY LIVING
NSW Government — Disability Housing Support
Information on public housing, home modifications, supported independent living, and specialist disability accommodation in NSW. 🌐 nsw.gov.au/community-services/support-for-people-disability
Disability Gateway — Housing
Connects participants to housing services, home modification supports, and accommodation options across Australia. 🌐 disabilitygateway.gov.au/housing
NSW Ageing and Disability Commission
Protects older people and adults with disability from abuse, neglect, and exploitation. Free to contact. 🌐 adc.nsw.gov.au | 📞 1800 628 221
🌏 SYDNEY COMMUNITY & ACTIVITIES
City of Sydney — Disability Inclusion
The City of Sydney's guide to accessible venues, events, and services across Sydney, including accessible transport contacts and visitor information. 🌐 cityofsydney.nsw.gov.au/disability-inclusion
Zero Barriers Sydney
A free service helping businesses and venues become more accessible and inclusive for people with disability. A great resource for finding welcoming spaces in Sydney. 🌐 zerobarriers.net.au
Sydney Opera House — Accessibility
The Sydney Opera House offers a range of accessible services including hearing loops, companion card acceptance, tactile tours, and Auslan-interpreted performances. 🌐 sydneyoperahouse.com/visit/accessibility
Taronga Zoo Sydney — Accessibility
Taronga offers wheelchair access, companion card entry, and sensory guides. A great community outing option. 🌐 taronga.org.au/taronga-zoo-sydney/visiting/accessibility
Sydney Paralympic and Inclusive Sport Programs
NSW Sport offers inclusive and para sport programs across Sydney for people with disability of all ages and abilities. 🌐 sport.nsw.gov.au/sport-for-everyone/disability-sport
📞 KEY CONTACTS AT A GLANCE
- NDIS | 1800 800 110
- Lifeline | 13 11 14
- Beyond Blue | 1300 22 4636
- Mental Health Line NSW | 1800 011 511
- Carer Gateway | 1800 422 737
- PWDA Advocacy | 1800 422 015
- NSW Companion Card | 1800 893 044
- Mental Health Carers NSW | 1800 777 175
- Kids Helpline | 1800 551 800
Can't find what you're looking for? Give us a call on 0421 540 344 or liesha.care@gmail.com — we're happy to help point you in the right direction.